Softplay Rules

Please observe these rules to make your and other's visit to our softplay as enjoyable and safe as possible.

Recommended Ages 

Baby Area: Age 0-2 years  

Toddler Area: Age 2-4 years 

 Junior Area: Age 5-10 years  


Rules for all areas 
  • Do not climb up slides 
  • Socks must be worn at all times whilst on the play equipment 
  • All children remain the responsibility of their parent or guardian at all times 
  • Children should use the toilet and wash their hands before entering the play area. 
  • Leave badges and jewellery with parents/ guardians. Spectacles should only be worn if used with a retainer and shatter proof lenses.  
  • Please remove shoes before entering the play area.  
  • In case of a problem, contact a member of staff. All children must be accompanied by a supervising adult at all times. 
  • Do not play in front of slide exits.  
  • Clothes with ropes and cords should not be worn in the play area.  
  • No sharp objects may be taken into the play area.  
  • Fighting or bullying will not be tolerated. Guilty parties may be asked to leave.  
  • It is forbidden to climb on the netted walls or the system structure.  
  • No food, drinks or chewing gum should be taken into the play area. 
  • It is forbidden to smoke or play with fire within the play area. 
  • Children who are unwell should not enter the play area. 
  • Balls or other objects should not be thrown at each other.  

We ask parents/guardians to:  

  • Remain within the building at all times;
  • Observe the child to ensure that they are capable of using the equipment safely;
  • Explain these rules of play to the children and monitor their behaviour;
  • Know where their child is and make sure the child knows where they are at all times. 
  • Parents/Guardians know their child’s capabilities and behaviour best and so should ensure an appropriate level of supervision to reflect this. 
  • All children may only use the facility when accompanied by a responsible adult. 
  • Children remain the responsibility of parents/guardians at all times.